BEFORE YOU DRIVE
Rental conditions.
Morocco · Rental conditions. Read the specific rate conditions and price summary before confirming your booking.
Included in your rental
The selected mileage allowance, Collision Damage Waiver (CDW), Theft Waiver and Third Party Liability are included. Rental taxes and the airport fee are included. The exact damage/theft excess for your selected offer is shown before booking.
Driver eligibility
Drivers must be 21–75 years old and hold a full, valid driving licence for at least one year with no major endorsements. Bring the original licence, an original valid ID card or passport, and your booking voucher. Copies and scans are not accepted. A young-driver fee of €8/day applies at ages 21–23; a senior-driver fee of €10/day applies at ages 71–75. Applicable fees must be included in the checkout total.
International licences
The supplied conditions accept licences issued in the US, Canada, UK, Scotland, Ireland and Australia without an international driving licence. An international driving licence is required when the national licence does not use Roman, English or Arabic characters; it must be accompanied by the original national licence.
Booking options and payment
Flexible reservations are paid at pickup. Prepaid reservations use secure Stripe card authorisation; payment is collected after RMS confirmation. The price includes the selected rate, protection and extras listed at checkout. All bookings are charged in EUR; other displayed currencies are estimates. Card details are entered only in Stripe’s secure payment fields.
Deposit and protection
For new LGW direct website rates from 14 September 2026, Basic has a refundable deposit and collision/theft excess of €1,600 each for Mini, Economy and Compact groups, or €2,500 each for SUVs. Smart Protection reduces both amounts to €100 each for small/compact cars or €200 each for SUVs. Complete Protection removes the deposit and both collision and theft excesses for covered incidents. Broker rates and previously confirmed bookings retain their confirmed amounts and conditions. For new direct website bookings from 11 September 2026, the expanded Full package also includes glass, windscreen and tyres, accidental interior damage, lost or damaged keys and vehicle accessories, personal-accident protection, and roadside assistance without an intervention fee. These benefits are included in the displayed Full price. Personal-accident protection is subject to the applicable insurance policy terms and benefit limits. Full is offered to drivers aged 23–71. The precise price of each available package is displayed before selection; no paid protection is selected automatically.
Protection exclusions
A zero deposit is different from a zero excess. All packages remain subject to the rental agreement, reporting obligations and exclusions. Glass, tyres, interior damage, accessories and keys are excluded from Basic and Smart; the listed expanded Full benefits override those exclusions for covered incidents. Fines, fuel, missing documents or number plates, routine cleaning and prohibited use remain excluded from all packages. Zero excess does not waive responsibility for excluded incidents or breach of contract.
Fuel, travel and mileage
Return the car with the same fuel level as at pickup. Missing fuel and a refuelling fee may be charged; unused fuel is not refundable. Choose unlimited mileage or 150 km per rental day with €0.20 per additional kilometre, where available. The selected allowance is shown at checkout and in the booking record. Cross-border travel and ferry travel are prohibited. Breaching territorial restrictions invalidates the protections described in the supplied conditions.
Collection and additional services
Delivery or collection within city limits costs €20 per service, or €30 outside city limits. Out-of-hours service costs €30 per service. Breakdown assistance costs €50 per intervention unless included in the selected expanded Full package. Any service agreed during booking must be shown in the final price. Contact and collection instructions appear on the booking confirmation.
Equipment and extras
One additional driver is listed as free in the supplied extras sheet. Special equipment remains subject to availability at the rental desk. Extra taxes may apply; an online extra can be sold only when its final tax-inclusive price is available.
Managing your booking
Use your RMS booking number and the email used for your reservation to access Manage booking. Online cancellation and change requests close 24 hours before the scheduled pickup time, measured in the pickup location’s local time zone. After this deadline, call the number in your pickup instructions. Car, extras, location and time changes require the pickup team’s approval and agreement on the final price; submitting a request does not change the existing reservation. Before online cancellation, review and accept the cancellation fee returned for your booking. For prepaid bookings made on this website, eligible refunds are returned to the original card after RMS cancellation is verified. Bank processing times apply.
Returns, no-shows and cancellation
No full or partial refund is provided for early returns, unused rental days, late collections, no-shows or cancellations after the rental start time, including ancillary purchases. Cancellation of a prepaid website booking before pickup costs one average rental day of the selected rental rate, rounded up to the nearest cent and capped at the prepaid rental amount. The remaining eligible amount, including unused optional extras, is refunded to the original payment method. Online cancellation closes 24 hours before pickup; after that, call the number in the pickup instructions. Flexible cancellation charges, if applicable, are shown before cancellation.
Other possible charges
Traffic and parking fines carry a €50 processing fee in addition to the fine. Lost or damaged keys carry a €300 fee unless the selected Full package includes the keys waiver. Vehicle documents or number plates each carry a €300 fee. Excessive dirt may incur a €50 cleaning fee.
Your booking details and privacy
Rental requests sent through the website are stored in LUXGOO’s private dashboard so the team can reply about availability and pricing. A request does not reserve a car. LUXGOO uses your driver, contact and trip details to create and administer your rental in the reservation system and arrange collection with the local operator. Your booking reference and rental summary appear after the reservation system confirms the booking. For access, correction or deletion requests, contact the LUXGOO representative handling your rental.
Informations en français
Les conditions particulières de l’offre et le prix total doivent être lus avant confirmation. Les modalités de paiement sont confirmées dans l’offre choisie. La réservation n’est confirmée que lorsque le système de réservation retourne une référence valide. L’absence de caution n’implique pas l’absence de franchise en cas de dommage. Pour toute question sur les conditions, contactez l’équipe LUXGOO qui organise votre location.